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Didn’t find all the answers among our FAQ or via our online travel assistant? Then feel free to send us an email. We will get back to you as soon as possible from Monday to Friday between 10AM and 5PM (GMT+1).

info@travelbase.eu

Have an urgent question?

During your trip, you’ll receive a specific emergency number from the local tour leader. In addition, you can call our main office line from Monday to Friday between 10 AM and 5 PM (GMT+1). Please note, however, that you won’t reach your personal travel expert on this number. For that, we ask you to send us a message (see above) or schedule a call.

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Frequently Asked Questions

How much can we leave for?

Canada Nomads has been specially designed for groups of 2 people.

Want to travel with more than 2 people? That's possible, but you'll need to form several small groups. Each group must register separately and will be assigned its own vehicle.

Feel free to contact us in advance to check availability.

How does the payment work?

Within 5 days of your registration, you will need to pay a 35% deposit to confirm your trip. After that, you have until 45 days before departure to modify your options and pay the balance. If you change your options, the total amount will be recalculated automatically. If you did not choose damage coverage, you will also need to pay a deposit before departure (more info in the insurance section). There are different payment options. Did your payment fail? It’s probably due to an error when entering the reference number or exceeding your account limit.

De quels documents ai-je besoin ?

A valid international passport for the entire duration of your trip and at least 6 months after your return date
An eTA (Electronic Travel Authorization)
A national, European, or international driver's license

Can I customize the trip to my liking?

We offer a fully mapped 12-day road trip, so it is not possible to adjust the duration and itinerary of the trip. You are of course free to extend your trip on your own initiative by staying a few extra days in Canada, for example.

What about accommodations in Vancouver?

The accommodations for the first night (day 1) and the last night (day 12) in Vancouver are not included in the base price. You have 2 options:

Add our accommodation option when booking: we’ve selected a comfortable and well-located hotel for these two nights.
Book your own accommodation in Vancouver according to your preferences and budget.

This flexibility allows you to choose the type of accommodation that suits you best to start and end your Canadian adventure.

What does the road trip itinerary contain?

The travel booklet contains all the necessary information for a successful visit to Canada. The complete itinerary is mapped out. You will pass through the most famous spots in Western Canada, but we will also guide you to hidden, lesser-known places that aren’t yet on most travel guides' maps. We offer you stops, but of course, you will have the choice to stop or not along the way, as well as to add extra elements to those we suggest. The travel booklet also includes a series of unique addresses where you can grab a drink or a meal in the evening.

Quel âge faut-il avoir pour conduire au Canada ?

For this trip, you must be at least 21 years old and have held a driver's license for 2 years to drive.

What are the additional fees?

Accommodation for the first and last nights: to be arranged (option available or to be booked by yourself)
Fuel: ± €500 for the entire trip
Food and drinks: more info above
National parks: €30-40 / person

Y a-t-il une assistance sur place ?

Upon your arrival in Canada, you will be warmly welcome by our local partner on day 2, during the pickup of your vehicle. They will greet you and give you a brief explanation before you start your road trip. During your journey, you will find all the useful information in our app. Additionally, just before your departure, you will have access to a messaging group with all participants leaving on the same date. In this group, you will be able to communicate with each other, and someone from the team will also be available in case of emergency.

Do you want to take action for nature?

Thanks to our partnership with Greentripper, you can offset the CO2 emissions from your trip. Your contribution goes towards the certified project Wildlife Cambodia, which protects various types of forests and the wildlife that lives there. Additionally, Travelbase also contributes on its side. Check out all the initiatives from Travelbase.

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